Tired of not making enough money or losing too much money?
Let us blow away the smoke and noise getting in the way of your customer success
It's not your fault! Chances are all your issues, problems, miscommunications, refunds, constant rejections, many No's, very few Yes's all boil down to you are not focusing on your true target customer
Have you sat with yourself wondering...
"We did everything right... I don't see how that could have gone wrong"?
Stop beating yourself up! It was not your fault!
The fault lies in you were told to aim in the wrong direction. You were given the wrong target / focus to chase.
This service was created from years, even decades of personal and client experiences of fighting one's way to true sustainable customer success.
With every success and victory earned, one cause reared its ugly head almost all the time... A lack of focus on your true customer or stakeholder.
We are here to correct this. We are here to shed light on your situation. We are here to blow the smoke away
So all you are left is you, your direct view to your true target customer and market and what you want them to do with you
Built and Designed with you in Mind
Know who buys from you
Identify who your true target customer, their habits, why they buy from you and how to make them come back for more based on real data in your business right now!
Enter your customer's mind
Enter the mind of this customer by understanding what words and language they use to find products & services like yours, how they live their lives an hour at a time.
Locate future Customers
We shall show you how to know your true customer on the internet and in real-life and where to find them and others like them.
Ideally Position Yourself
Know how to position your products & services to this customer through understand what theu focus on and don't
Appeal to their emotions
Discover your true customer's hopes, dreams, fears, concerns and pains so you know how to address them with care and authenticity.
Beat your competition
Learn and understand your ideal customer more than your competition, so you know how to connect to them better than they could.
How we do find your true target customer?
The process takes about 3 - 5 working days to complete requiring your key input from management, sales and marketing staff.
Understand your problems - Get to know the situation
We will have a 60 min session to first understand why we are here sitting with you, what you hope to achieve, what stands in your way and what scares about where you are right now.
Examine Your Customers - see what they are doing
We look at your existing customer data to figure out who has being buying from you, what products, the frequency and how much in order to start creating real-life insights.
Look for the patterns & signs - from within the brand or business
We discuss the customer data to learn more of these customers. you share your experiences against our research and data and we learn the details of your customers from your stories.
Assess the customer patterns - against marketing activities
We analyse this data against your marketing/branding efforts and your competition. This is done to confirm the patterns and behaviours correspond to marketing & advertising efforts from you and the competition.
Perform more Customer Research - How they behave online
We then perform various kinds of customer research (interviews, surveys, keyword. research, social media research, etc). This helps us understand how they go about looking for information on your products/services online.
Refine the insights some more - combine all notes and research
We create key insights by combining our research form the various stages along with what we know of your customer from you, the client and business data to create your True Target Market Profile.
Create your True Target Market Profile - the tool for you act with
We will then present you with a document that outlines: Demographics, Physcographics, How they live a day, Langauge they use, What digital channels they use, Keywords they use to find you and How you can take advantage of this information.
Our Final Debrief - before you go conquer your markets
We then have our final 30 min session on what is in the document, what each section can do for your business and how you can use it immediately to bring results in your business.
So how much?
This will pay for itself 4 times over in 6 weeks... or your money back gauranteed!
The True Target Market package gets you to access to the following: